Drive Traffic To Your Shop With QR Codes for Store Navigation

Do you often get calls from customers asking for directions to your store? It might be time to simplify the process with tools that make navigation easier—like Quick Response (QR) Codes. 

Think of QR Code technology as the modern-day multitool for the retail industry. What started as a simple tracking solution has grown into a marketing powerhouse, helping retailers attract more foot traffic and create better connections with their customers. 

When used for navigation, QR Codes streamline how shoppers find your physical location and can even enhance their in-store experiences, paving the way for increased sales. 

In this guide, we’ll explore the many ways QR Codes for retailers can enhance your business, from helping customers locate your store to keeping them coming back. 

Note: The brands and examples discussed below were found during our online research for this article.

How to help customers find your store with navigation QR Codes

Are you ready to make it easier for customers to find your shop? Start by creating an Apple or Google Business Profile with your store’s address. With 88% of people using Google Maps and 12% using Apple Maps, having your store listed on these platforms is essential whether you decide to use QR Codes for navigation or not. 

To add your address to Apple Maps:

  1. Go to Apple Business Connect and log in using your Apple ID. 

  2. Search for your business and tap Add location with this name to create a new entry.

  3. Enter your business address, then adjust the map pin until it’s on your retail store’s location. 

  4. Follow the prompts to set your language, website URL, and operating hours. 

  5. Choose your preferred verification method. Apple’s process may take up to five business days

To add your address to Google Maps:

  1. Log in to Google Business Profile with your Google account. 

  2. Enter your business name and select the most accurate category for your store. 

  3. Add your business address. 

  4. When asked, “Do you want to add a location customers can visit, like a store or office?” select Yes

  5. Complete the remaining prompts, including your phone number, website URL, and business hours. 

  6. Verify your profile—Google’s verification can also take up to five days.

How to create a navigation QR Code: 

With your profiles live and ready, it’s time to create a navigation QR Code solution using QR Code Generator PRO.

  1. Sign up for QR Code Generator PRO or log in to your existing account. 

  2. Navigate to the dashboard and tap + Create QR Code, then choose a type—Dynamic QR Codes are a great pick since you can edit the scan destination without reprinting. 

  3. Enter the URL for your Apple Maps or Google Business Profile, then tap Next

  4. Customize your QR Code to reflect your brand with unique colors, patterns, frames, and even your business logo. 

  5. Download the code in your preferred format. 

Before printing and sharing, test your code thoroughly. Use a variety of devices—both iOS and Android smartphones and tablets—to verify it functions as expected. Check the code under different lighting conditions to confirm easy scanning. 

QR Code generation best practices

To ensure your QR Code effectively guides customers to your store, follow these key design and distribution tips:

  • Choose Dynamic QR Codes over Static QR Codes: While Static Codes are fixed and can’t be updated after creation, Dynamic Codes offer flexibility—you can edit the scan destination anytime without reprinting. This is ideal if your store relocates or you want to repurpose the code for a new use. 

  • Reflect your brand: Customization isn’t just about aesthetics—it’s about creating a cohesive brand experience. Add your logo, use brand colors, and select patterns or frames that make your QR Code instantly recognizable and appealing.

  • Prioritize scannability: Use high-contrast color combinations so your QR Code scans easily, regardless of the lighting or background. Testing will help confirm its functionality.

  • Add a clear call to action (CTA): Let customers know what they’ll get by scanning. Phrases like “Get Directions to Our Store” or “Navigate to Us” provide clear instructions and encourage engagement.

  • Keep the size user-friendly: For easy scanning, the minimum QR Code size is at least 2 x 2 cm (0.8 x 0.8 in). For larger displays like posters, increase the size to ensure visibility from a distance.

By following these best practices, you’ll create a code that works seamlessly and reflects your brand’s attention to detail.

Other QR Code use cases for retailers

QR Codes are a versatile tool that can do much more than help with navigation. If you’re wondering how to use QR Codes for business, here are some innovative ways you can use these 2D barcodes to engage shoppers and enhance their experience.

Capture customer attention with interactive in-store signage

Adding QR Codes to digital displays in your store is a simple yet powerful way to connect with your customers. These barcodes can link to a wide variety of resources, including:

  • In-store special offers: Use a Coupon QR Code to promote discounts and sales, encourage impulse buys, and boost revenue. 

  • Your mobile app or ecommerce site: An App QR Code can help customers download your mobile app or visit your online store to order items that are out-of-stock in your physical store. 

  • Social media channels: Use a Social Media QR Code to direct shoppers to your social platforms, making it easier for them to follow and engage with your brand.

Integrating QR Codes into your retail environment can provide direct access to these resources with just a single scan, improving the customer experience and encouraging more meaningful interactions with your business. 

Engage shoppers with smart product packaging

Product packaging is one of the most effective retail marketing tools. It’s cost-effective, guaranteed to reach customers, and is a natural part of any product purchase. 

Incorporating smart packaging QR Codes into your marketing efforts can boost customer engagement and enhance in-store shopping experiences by:

  • Providing detailed product information: Use a PDF QR Code to share ingredient lists, nutritional details, or usage instructions. 

  • Offering access to product demos: A Video QR Code can link directly to tutorials or demo videos, helping customers understand product functionality. 

  • Directing shoppers to feedback forms: Use a Dynamic URL QR Code to send customers to online surveys or feedback forms, helping you gather valuable insights to improve your products and services. 

Encourage loyalty program sign-ups

Offering a loyalty program through QR Codes is a smart way to boost customer retention. To get started, create a loyalty program sign-up landing page and link it to a QR Code. Then place the code on offline materials like business signage, receipts, billboards, and even business cards. 

With just a quick scan, customers can enroll in your program directly from their smartphones—making it convenient and hassle-free for them to join.

You can also use QR Codes to automate point collection. Connect them to your points system and have customers scan the code during purchases. This makes it easy for shoppers to track their rewards, encouraging them to keep coming back for more.

Benefits of using QR Codes in retail stores

For retail business owners, QR Codes provide a range of benefits that make them a must-have marketing tool. Here’s why they’re worth adding to your store:

Hassle-free implementation

QR Codes are simple to set up and use. With tools like QR Code Generator PRO, there’s no need for coding skills or a dedicated development team. Just create your destination link, select the QR Code type that works best for you, and voilà, you’re ready to go. 

Plus, using QR Codes won’t break the bank—QR Code Generator PRO offers multiple cost-effective plans to fit different needs and budgets. This affordability means you can implement QR Codes into your marketing strategy without stretching your budget. 

Versatility of scan destinations

QR Codes offer unmatched flexibility, making them a versatile tool for retailers. With a QR Code, you can provide access to virtually anything—your contact information, website, social media pages, videos, or even music. Your creativity is your only limitation!

Measure shopper engagement

Beyond offering seamless access to information, these codes also provide valuable insights into customer behavior and the performance of your marketing campaigns. With the right QR Code generator, you can track QR Code scans and monitor key engagement metrics in real time, including:

  • Total scans

  • Number of unique scans

  • Scans by location (city and country)

  • Scans by time (hour, day, and month)

  • Scans by operating system (iOS or Android)

This data is a treasure trove of insights for continual campaign optimization. For instance, identifying offers or content with the highest total scans allows you to replicate successful marketing strategies. And, monitoring scans by time can show you when customers are more likely to engage with your marketing materials, so you can time social media posts and emails for maximum effect.

By leveraging both the versatility and analytics capabilities of QR Codes, you can create more effective and targeted marketing campaigns that drive results.

Leverage custom QR Codes to drive in-store visits with QR Code Generator PRO

Navigation-focused codes not only direct shoppers to your store but also create a seamless experience, reducing friction and making your business more accessible. By linking them to your Apple Maps page or Google Business Profile, you can make it easy for shoppers to locate your physical store—connecting their offline or online discovery with an in-person visit.

Beyond navigation, they can drive loyalty program sign-ups, highlight special in-store offers, and connect customers to helpful digital resources. 

With QR Code Generator PRO, you can customize your codes, track their engagement, and provide instant access to destinations like your store’s location, contact information, or feedback forms—all from one intuitive platform!

Sign up for QR Code Generator PRO today to create a seamless customer experience from navigation to checkout!

Author
Trupti Desai

Trupti Desai is Bitly’s Senior Director of Growth Marketing. She has over 10 years of experience working in B2B and B2C marketing roles spanning the UK and the US. A key part of the marketing strategy at Bitly, Trupti elevates global teams with her expertise and insights and was notably a speaker at the Digital Marketing World Forum. You can connect with Trupti on LinkedIn.

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